More than 2 in 5 Brits missed a delivery to home or work within the last year

London, 22 November 2021 Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, has today announced the findings of a survey* into shopping behaviour and parcel delivery expectations, as consumers prepare for Black Friday and Christmas. The survey of 1,000 UK respondents conducted in October 2021, highlights the need for reliable incoming parcel management as delivery volumes continue to rise. Key findings of t