Independent report: Evaluation of overseas visitor and migrant NHS cost recovery

Ipsos MORI was commissioned to undertake a formative evaluation of the Overseas Visitor and Migrant NHS Cost Recovery Programme. This report sets out the final results of the evaluation.The primary aims of the evaluation were to:determine how far the Cost Recovery Programme has led to the desired changes in culture and behaviour amongst frontline clinical and administrative staff (and other relevant stakeholders) with regard to practices for identifying and recovering costs from overseas visitor