AI-generated patient complaints adding to GP practice workload, survey finds

Almost half (45%) of GP practice managers say AI-generated patient complaints are increasing workloads and affecting staff wellbeing and morale, according to a survey by the Medical Protection Society. The poll of almost 160 UK practice managers found just 7% said they had not encountered an AI-generated complaint. The Medical Protection Society, which is a...Read moreThe post AI-generated patient complaints adding to GP practice workload, survey finds appeared first on Nursing in Practice.