Wimbledon launches messenger bot as it backs AI to ‘reshape’ tennis coverage

There’s been a whole host of brands experimenting with chat bots over recent months and Wimbledon is the latest addition.
Last year, Wimbledon says it grew its mobile users threefold, with visitors and viewers now increasingly choosing to watch matches and highlights through its mobile app. The Wimbledon app, meanwhile, was downloaded an additional 1.5 million times in 2016 as 21m unique devices accessed Wimbledon highlights (up from 21.1m in 2015) and its social media videos were viewed 1