The beauty of the bodega, and keeping the 'human' in 'human-centered design'

Fast Company recently posted a story about a new retail startup launch, and the headline itself was an invitation to outrage: “Two Ex-Googlers Want To Make Bodegas And Mom-And-Pop Corner Stores Obsolete.” The story went on to describe the concept: unmanned pantry boxes in apartments, dorms, and other semi-public places that offer up non-perishable items you might pick up at a convenience store.
In a decision that could most generously be called “culturally insensitive,” t