Mark Ritson: United’s CEO makes a mockery of the word ‘leadership’

Everywhere you look these days you can find definitions, articles and whole speeches about what it takes to lead. Leaders are empathetic. Leaders are disruptive. Leadership means being agile. Leadership means staying fixed on one path. Leaders are friendly and aloof. Leaders are introverts and extroverts. Leaders are this. But they are also that. Blah, blah, blah, blah, blah.
Let me add to this increasingly confusing and convoluted area with my own helpful definition. Leaders have to fucking le