JD.com reports hefty losses in Q4 despite increases in sales and active customers

JD.com has reported increases in net revenues for Q4 and 2017. However, China’s largest retailer posted bigger-than-expected losses in the quarter ending 31 December.
The e-commerce site posted net loss of RMB909.2 million (US$139.7m) for Q4, a 27.9% decrease from RMB1,261.4m net loss for the same period last year. 
JD.com’s net revenues were RMB110.2bn (US$16.9bn) for the fourth quarter, an increase of 38.7% year-on-year. Meanwhile, total sales for 2017 were RMB362.3b