Is Alexa doomed to turn out like Tay?
Like children, bots – including assistants like Alexa, Siri and Cortana – start out essentially good even if they are not entirely flawless.
According to Toby Barnes, group strategy director at digital agency AKQA, designing bots starts with an application interface that knows when to deliver the right information, as well as a user interface, which is the conduit for personality.
“This is where we define the tone, the language, the scripts and the inflections of the
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