HMRC tasks Communisis with handling its customer communications

HM Revenue and Customs has appointed Communisis to handle all its outbound customer communications.
The marketing firm has agreed a five-year contract with HMRC, consisting of an initial three years with the option of a further two-year extension.
It is scheduled to begin work in mid-2017 when it will oversee the huge outbound communications which HMRC undertakes, including the issuing 185 million letters each year and the deployment of document composition technology.
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