Helen Tupper: Be informed, not overwhelmed

Do you ever feel daunted by how much there is to learn at work? How much you need to stay on top of each day? Do you struggle to find time to get up-to-date with customer and industry insight? Even if you do somehow manage to keep up with it all, it can feel like a real challenge to not just be consumed by ‘doing’ and actually make time for thinking.
We have to accept some truths about our jobs. Things are not going to slow down. We are not going to get less work. There is only going