20-02-2017 17:54 via thedrum.com

FCM launch travel-buddy chatbot with help from Underscore agency

FCM Travel Solutions, a travel management company headquartered in Brisbane, have launched an AI pocket travel assistant set to make waves at the Business Travel Show 2017 in London this week, thanks to assistance from design and branding agency Underscore.
The chatbot was created to to offer corporate travellers a seamless end-to-end experience via a conversational interface to answer questions, anticipate needs, make recommendations and perform actions. As a highly interactive and tr
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