Facebook pushes menus over chit-chat as it updates Messengers bot features
When Facebook doubled down on its Messenger chatbot feature last year many marketers were convinced that the social network had ushered in a new era of "conversational commerce," but Mark Zuckerberg's platform appears to be dialing back a bit.
Bots on Messenger has been updated, with Facebook announcing a rejig which pushes back on text speak within the service, instead encouraging users to interact with bots via clickable menus.
Facebook has told bot creators that the new persis
Read more »