British Gas, YouTube, WhatsApp: Everything that matters this morning

British Gas starts customer loyalty scheme
British Gas is set to launch a £100m customer loyalty scheme that will include discounts on energy or Sky entertainment packages.
The scheme will be offered to millions of customers and will launch in April, according to a memo sent to staff and seen by the BBC.
Sarwjit Sambhi, British Gas managing director of UK Home, says in the memo: “We will be giving existing customers strong reasons to stay with us… This reinforces our commitme