Amid financial adversity, loyalty and advocacy are more important than ever

In response to a grim autumn statement in the UK, Strategiq’s Emma Burley reminds us that the recession isn’t forever, arguing that customer relationships should be more than simply transactional.  
In last week's autumn statement, Jeremy Hunt delivered a gloomy but realistic game plan to help plug the £60bn hangover from the pandemic and the ongoing conflict in Ukraine.
It’s official: the office for budget responsibility (OBR) confirmed that the UK is in a