Alibaba is using AI to create tailor-made shopping experiences

Alibaba is using artificial intelligence (AI) to create tailor-made shopping experiences for consumers and targeted marketing for brands as it seeks to “empower people in the virtual economy”.
Alibaba’s principal engineer Rong Jin, told The Drum, that Alibaba is using AI technology within Taobao and Tmall through features such as smart product search and recommendation, customer-service chat-bots and image matching, which enables users to take a photo of a product and search fo