383 reveals the tools and processes used to make HomeServe’s new customer app

We’ve just shipped the first part of home assistance provider HomeServe’s new mobile digital strategy - an iOS app for their customers to view their products, make a claim and view handy hints and advice from engineers. To enable us to bring this to life we needed to integrate with their backend systems some of which had API’s, some of which had never been exposed to the outside world before.
Developing the app involved our usual ‘Think, Design, Make’ process where