Where Exception Management Loses Time: Mapping the Decision-to-Action Chain

The real cost of exception management is often measured in elapsed time. Many organizations can detect a disruption quickly yet still take hours to understand its consequence, assemble options, secure approval, and push the response into execution. Much of that lost time sits between systems and people, which is why it often remains invisible in traditional logistics metrics.
An exception can wait at several points: recognition, context assembly, diagnosis, alternative generation, approval, exec