The Freight Forwarder Moat Is Getting Shallower

Ocean freight forwarding is an $80+ billion market bogged down by the manual processes related to booking management, documentation services, and the coordination labor that holds it all together.
When working with a freight forwarder, you’re buying three things bundled together:Carrier relationships — access to capacity, negotiated rates, allocation commitments.
Operational data — knowing which carrier fits a given lane, what documents a particular trade corridor requires, ho