The Enterprise Workflow Is Becoming More Important Than the Enterprise Application

Enterprise software has traditionally been organized around applications. Companies buy an ERP to manage transactions, a WMS to run the warehouse, a TMS to manage transportation, planning applications to build forecasts and plans, and procurement systems to manage sourcing and suppliers. That architecture reflects real functional expertise, but the most important supply chain problems increasingly occur in the workflow that crosses those applications rather than inside any one of them.
The need