The Decision Bottleneck Is Becoming a Logistics Capacity Constraint

Decision speed matters because logistics capacity can be constrained by queues of unresolved choices just as surely as by a shortage of trucks, doors, labor, or inventory. The important mechanism is the decision bottleneck: work waits while people assemble context, negotiate tradeoffs, secure authority, and translate a choice into action.
A logistics network may have available trucks, open dock doors, sufficient warehouse labor, and inventory on hand and still fail to use that capacity effective