Harness Engineering in Logistics: From Agents to Engineered Workflows

Harness Engineering in Logistics — Part 4 of 6
The phrase “AI agent” encourages us to focus on the actor. Give the model a goal, connect a few tools, and allow it to work. That framing is useful for demonstrations, but it is the wrong starting point for logistics operations. The more useful unit of design is the workflow.
A logistics process is rarely one decision. It is a sequence of events, checks, transactions, and handoffs tied to physical reality. The agent may perform sev