Harness Engineering in Logistics: Engineering Trust and Human Control

Harness Engineering in Logistics — Part 5 of 6
Trust is frequently described as the obstacle standing between artificial intelligence and enterprise adoption. The implied solution is usually explainability: show users why the model reached its conclusion and they will become comfortable allowing it to act. Logistics requires a higher standard.
Trust should not depend primarily on whether an explanation sounds persuasive. A planner should not have to trust that an agent remembered the carri