Ferguson’s Commitment to Supply Chain Excellence Drives Customer Satisfaction

Michael Jacobs, Senior Vice President of Supply Chain at Ferguson PLC
In 2022, I wrote an article called The Best Supply Chain Company You Have Never Heard Of. The article was about Ferguson PLC, a value-added distributor of plumbing and heating products. Ferguson has an extensive and complex supply chain. When I had an opportunity to catch up with Michael Jacobs, the senior vice president of supply chain at Ferguson, I leapt at the chance.
Ferguson provides plumbing and heating products to 9 sp