24-01-2020 14:23 via unison.org.uk

Library workers: have you experienced abuse at work?

UNISON wants to hear from members working in libraries who would be prepared to share their experiences of violence, abuse or harassment while doing their job.
Sarah (not her real name) works in a library in the South East. She told us: “I once had a library user slap my bottom as I bent down to pick up some books. So I’m now careful to squat, kneel or sit on the floor if I ever need to reach down for anything.
“I’ve also had customers hurl racist abuse at me and oth
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