‘I’ve felt like I’m more at risk of exhaustion than COVID-19’

UNISON member Sarah Wall is a team leader in a homeless hostel in Birmingham. In the week that the lockdown was announced, Birmingham City Council urged local services to get all rough sleepers off the streets.
Sarah remembers it clearly. “The busiest Monday I’ve ever had was at the end of March. There was a lot of last-minute pressure from Birmingham City Council for us to get everyone off the street.
“Two weeks before that, all the local housing providers were calle