The Microsoft-Cisco Teams collaboration could create an interoperability revolution

Editor's note: Both Microsoft and Cisco are clients of the author.I’ve covered videoconferencing since the late 1980s and can recall when Andy Grove, after taking Intel into this market, later called that one of the biggest mistakes he ever made. That's because the companies that created videoconferencing tools seemed not to understand that interoperability is critical. They all seemed to believe they could create closed ecosystems and move the market forward.That didn’t work in the