The case of the cranky Chrome install

I was recently assisting someone with a problem with their laptop — an HP Envy, several years old but still running Windows well enough. It would install updates, receive feature releases and get Office 365 click-to-run updates. But it had one foundational problem: Google’s Chrome browser wouldn’t install.We needed Chrome to access some projects that demanded the Google platform. Easy, right? Not so much on this laptop. Let me walk you through the sleuthing and tactics I neede