Rethinking the smartphone for collaboration — or the PC for voice

(Disclosure: most of the companies mentioned are clients of the author.) I started in telephony in the 1980s at IBM’s ROLM division and had responsibility for competitive analysis on the PC-based phones being developed there. The market wanted an integrated offering that blended voice communication with computing. Despite tools like Cisco Webex and Microsoft Teams and efforts like Dell’s and Microsoft’s to put smartphone screens on PCs, four decades later we have yet to embrac