My boss, the algorithm

It wasn’t so long ago that Uber started a revolution in work: managing workers—or is it freelancers?—via an algorithm-driven app. The gig economy was born. Its promise was to save consumers money and enable anyone with a car to earn quick, easy cash. And, of course, to make Uber’s founders and investors rich.That was then. We know better now.Oh, the model is more popular than ever. Thanks to the COVID-19 pandemic, for example, food delivery services exploded: 60% of US c