IDC: Collaboration software spending growth slows; AI features to drive future increases

Global business spending on collaboration software — including videoconferencing apps, team chat, email, and more — reached $33.9 billion in 2022, according to a recent IDC report. It was the seventh consecutive year of double-digit growth, up 14.6% compared to the 2021.But that figure amounted to slower year-on-year growth compared to IDC data from the preceding two years (28.4% YoY growth in 2021, and 32.9% in 2020 at the height of the COVID-19 pandemic and the rapid shift to hybr