Don’t get too emotional about emotion-reading AI

Call it “artificial emotional intelligence” — the kind of artificial intelligence (AI) that can now detect the emotional state of a human user.Or can it?More importantly, should it?Most emotion AI is based on the “basic emotions” theory, which is that people universally feel six internal emotional states: happiness, surprise, fear, disgust, anger, and sadness, and may convey these states through facial expression, body language and vocal intonation.In the post-pand