CVS app glitch makes – then cancels — vaccine appointments. And it gets worse.

CVS Pharmacy, the retail division of $292 billion CVS Health, has a widely used app and site used to schedule various vaccinations, including those for COVID-19. But there's a problemL It has a glitch that allows customers to schedule appointments that are then cancelled without explanation several hours later.The issue involves so-called disqualifying answers. In other words, if a customer says something that should block their appointment (such as that they are allergic to an ingredient in th