BCG shows how to use AI the right way

Most artificial intelligence (AI) efforts fail. They don’t fail because of the tool, the core software, or bad data. They fail because they don’t integrate with business and wind up being more of a hindrance than a help.This isn’t just an AI problem; it’s true of most forms of automation. Projects fail because the people building the solution have no clue about the actual goal, the nature and dependencies of their current operations, or even whether those operations are