19-10-2023 08:00 via theguardian.com

Wizz Air piled pain on to my daughter’s tragic loss

She was forced to cancel a trip with the airline after her boyfriend was killed in a road accident, but it would only refund a third of the costMy daughter and her 19-year-old boyfriend booked a trip with Wizz Air. Sadly her boyfriend was killed in a car accident eight days before their departure. My daughter understandably cancelled the trip. She sent Wizz Air the death certificate, but it says it will only refund a third of the £322.93 cost. The whole process has been deeply distressing
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