Ups and downs of having a British Gas Homecare contract

The annual charge has increased by nearly 10%, but we only had a new boiler installed in 2013We have a British Gas HomeCare 200 central heating contract, and the annual renewal recently became due. When the paperwork arrived the annual charge had been increased from £258 to £283 – a 9.8% increase.We have been longstanding customers of HomeCare for many years, and we value the service provided, but the increase appeared excessive, particularly as we had a new boiler fitted and a