Tom starts to line up next priorities

Claims and insurance tax calculations are contenders to be the
next focus of the Target Operating Model (Tom), according to
Lloyd's director of operations Shirine Khoury-Haq.
Speaking to The Insurance Insider
after the launch of the Tom Blueprint last week (28 July),
Khoury-Haq said that discussions with the Tom board on which areas
to focus on after the initial four priorities would depend on how
long the market takes to adopt the first initiatives.
"As money and time frees up,...