15-03-2016 07:59 via theguardian.com

SSE Services flushes out the real issue with boiler cover insurance

Its engineer quoted me £800 for work I did not need … now it refuses to pay for the repair that I did needIn November last year I called SSE Services to fix my boiler, which was failing to produce hot water – I pay the firm almost £19 a month in cover. An engineer was unable to fix it, even after talking frequently to the manufacturer Viessmann. He advised a power flush, for which SSE quoted me a price of £806. I knew that this was not required as when I bled the r
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