13-08-2018 07:59 via theguardian.com

Scottish Power’s boiler insurance is at breaking point

Reasons for a ‘no repair’ just don’t washAt the beginning of July my gas boiler stopped working. Despite paying Scottish Power £190 a year for boiler insurance, I have not only been without hot water since, but have now been told it will not be coming to fix it at all. A few days after it broke down I reported it, and an engineer called. Ten days later, he returned to fit a new part. But within two minutes of having a shower, it stopped again. I rang Scottish Power to get
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