05-03-2024 09:30 via theguardian.com

‘Nobody does it better?’ Come off it, esure

At first, I thought a bizarre email from my insurer telling me my custom wasn’t wanted was a scam. Amazingly, it was realI have insured my property with esure for some years. Each year it sends a renewal reminder, but the date passed without a word this year. Then, two weeks later, I received a bizarre email effectively dumping me due to “an upgrade of our internal system”.At first I thought it was a scam. It didn’t include any personal details, or my policy number. I cal
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