My claim was declared invalid after CoverForYou changed the policy date

I had the original paperwork which clearly stated the correct startI purchased CoverForYou travel insurance online and, after suffering an injury, was unable to travel. I sent in a claim for the cost of the trip. CoverForYou had changed the start date of my policy from 7 to 10 July and, because I’d filed the claim on the seventh, it declared the claim invalid. The insurance certificate clearly states 7 July. AV, LondonA spokesman for CoverForYou declares he, too, thinks it the most extraordina