London's distribution model still poses challenges

The London market's inefficiency in distribution was a major
subject at the Xchanging London Market Conference last week (5
November).
In a rousing speech, Hyperion CEO David Howden made an
impassioned plea for improved distribution and processing after
saying that the insurance market was "rubbish" at
efficiently delivering its product to customers.
"We whinge when the banks take 0.05 percent as a
transaction charge, but as insurers we often end up taking 50
percent," he said.
"If our clients k