London must change to survive: Khoury-Haq

The London market only has one more chance to reform its
operating model before its future as the global centre of the
specialty insurance industry is imperilled, according to the
executive who is leading the market's ambitious change
programme.
In a galvanising speech at the Xchanging London Market
Conference today (5 November), Lloyd's director of operations
Shirine Khoury-Haq repeatedly stressed the importance of working
together to deliver effective change following a string of failed
initia