Jardine: Tom not the answer to improving London efficiency

XL Catlin chief experience officer Paul Jardine today (23 June)
threw doubt on the success of the London Target Operating Model
(Tom), claiming that the initiative does not go far enough to take
costs out of the market.
Speaking at the Reactions London Market Conference,
Jardine said he applauded any move to cut down on costs and
inefficiency but "quite frankly, it isn't the Target
Operating Model".
He continued: "If it's going to take us five years to
automate the...