It’s a testing time for BA passengers who lost out in IT chaos

We’ve had no holiday and are £800 out of pocket, but travel insurance won’t payBA’s well-publicised IT meltdown over the May half-term resulted in our flights being cancelled, and we had to abandon our family holiday to Sweden. The airline has refunded our flight costs and agreed to pay the EU-mandated compensation – €750. However, that is less than half the cost of the holiday, which means we are still £800 out of pocket having paid accommodation, train