Insurers face major tech disruption: Capgemini

Insurers are set to face a raft of disruptions ranging from
shifting customer expectations to the rise of financial technology
(fintech) in the near future, according to a report from tech
consultant Capgemini and financial services think tank Efma.
The World Insurance Report showed that developments such as the
increasing importance of Generation Y (15-34 year-olds) and the
evolution of the Internet of Things were pressuring insurers to
streamline, enhance and transform traditional models of ri