Insurers breaking FCA rules by ‘undervaluing written off vehicles’

Financial Conduct Authority has evidence some consumers have been shortchanged by insurance providerInsurers must clean up their act after it emerged they have been breaking rules by undervaluing customers’ cars when vehicles are written off, the City watchdog warned.The Financial Conduct Authority (FCA) said it had evidence that some consumers were being shortchanged by their insurance provider as when their car was scrapped they were offered a figure below the vehicle’s “fair