Fighting Petplan tooth and claw over our cat’s claim

We’d been paying for cover for more than 20 years but when it came to dental treatment we were refusedDespite paying thousands of pounds for more than 20 years to Petplan to cover our pets, when our 12-year-old cat Daisy needed four teeth extracted we had to pay £427.93. Though our vet sent a second letter confirming Daisy was up to date with annual and dental checks, the claim was rejected. We felt angry and, having no confidence that it would not happen again, we cancelled all thre