Domestic & General caught me in a spin cycle over warranty

It took five visits for it to agree to send out a new washing machine – if I paid a delivery chargeI am at the end of my tether. I have a washing machine warranty with Domestic & General. My machine broke down, but only after five engineer visits did it decide to replace it. I am a single dad with two young daughters who has had to take off four half-days to accommodate the engineer visits – and countless hours on hold to D&G. The final straw came when it slapped me with a ch