Cost of delivering London policies 'horrifying'

Hyperion CEO David Howden has said that the insurance market, and
London in particular, is "rubbish" at efficiently
delivering its product to customers.
Speaking at the Xchanging London Market Conference, the
insurance entrepreneur made an impassioned plea for more efficient
distribution and processing.
"We whinge when the banks take 0.05 percent as a
transaction charge, but as insurers we often end up taking 50
percent," he said. "If our clients knew how much of the
premium was taken in deliver