CNA expense ratio a 'competitive disadvantage': Robusto

CNA Hardy's comparatively high expense ratio compared to its
peers is putting the company at a "competitive
disadvantage", according to recently appointed CEO Dino
Robusto.
Speaking on an analysts' conference call to discuss
fourth-quarter results yesterday, Robusto said CNA will remain
focussed on the expense issue into 2017.
He said: "I believe fostering a culture of disciplined expense
management, which includes continuously challenging where and how
we spend, in table stakes or ensuring valu